About Pulse PC

Pulse PC is a one-person shop. On the call I’m Dustin. Based in New London, Wisconsin. Remote across the United States.
I started this because YouTube skips the exact screen you’re staring at, and a big repair shop hands you a ticket. I wanted a weeknight where one person sits on your machine, says what they did, and you can see it.
You pick Discord, Zoom, or TeamViewer. I join at your start time. You watch the whole time. You type your own passwords — I don’t store them, and I don’t go through mail, photos, or unrelated files. Disconnecting ends access.
One problem per booking. If we finish inside 30 minutes, you paid the $30 hold plus sales tax for your area — that’s the minimum. If we run long, remaining time is the rate we locked when you booked, same card, same sales tax. Not a mystery invoice at the end.
A booking is time on the call, not a guaranteed miracle. Some jobs need a part you don’t have, or a backup you haven’t made. I’ll say so instead of pretending.
No Mac, Linux, Steam Deck, or consoles. No Saturday or Sunday live sessions. No daytime window. No drop-offs at the New London address — that’s the shop, not a counter. If that’s what you needed, I’d rather tell you now than take the $30.
The free checkup and the guides stay free. Use them. Book when you want a person on the screen.